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  • Hours 9am - 5pm EST

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Customer Service

Shipping and Tracking

Expected Delivery Times

We will make every attempt to ship out your order as soon as possible.

Orders placed by 2PM (Mon - Fri) typically ship out as within 24-48 hours.

Orders placed after 2PM on Friday will not be processed until the next business day.

In general, orders are shipped Monday - Friday (excluding holidays). Saturday delivery is typically not used, but is allowed only if customer pays for all fees.

Shipping Policies

Orders are shipped for Monday through Friday delivery. Weekend delivery is only available upon special requests and is subject to a service fee.

  • Once your product(s) has shipped, you will receive a shipment confirmation via email. A Shipping Tracking Number will be included, if available.

  • To estimate when you will receive an ordered item, remember to add the typical fulfillment time ("Usually ships in...") onto the shipping time.

  • Although Quantum-Wireless.com expects the shipper to deliver on time, there will always be a small chance that the shipper may experience unexpected delays. Quantum-Wireless.com is not responsible for any carrier delays.

  • Our shippers deliver to anywhere in the WORLD!.

  • We welcome online e-store orders shipping outside of the United States and Canada

Tracking Your Shipment

Once you have received confirmation of shipment, you may follow up on the status of your delivery at:

FedEx: www.fedex.com, 1-800-GO-FEDEX (1-800-463-3339)

UPS: www.ups.com, 1-800-PICK-UPS (1-800-742-5877)

DHL: www.dhl.com, 1-800-CALL-DHL (1-800-225-5345)

*Note: All online purchases are shipped via UPS.

Express Shipping

If you would like your order shipped via 2 Day or Next Day, please make that selection at checkout. Express shipping charges are calculated by weight and location and will be calculated when you checkout.

As stated above, we do our best to process every order received before 2:00PM Eastern Time on weekdays but we offer no guarantee that your order will go out the same day. Your items will ship the day they are processed and not necessarily the day the order is placed. (Saturday, Sunday and national holidays are not considered business days for delivery purposes.)

If you are concerned about express shipping times, we encourage you to call us to make sure the item you need is in stock and can go out the same day. Call 212.993.5899. See FedEx.com for FedEx shipping info/terms/conditions/details.

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